Author: Ken Whah, President and CEO —
No matter your occupation, you are likely feeling stressed, anxious, or even depressed at work these days. You’re not alone. According to a recent study from Eagle Hill Consulting on the COVID 19 impact on the workforce, nearly 50% of employees suffer burnout. There’s no getting away from the pandemic, work or home.
We consider our fellow workers, in our case Teammates, to be family. It’s the first and foremost tenant of the Hanson Way. And it’s not hard to notice when a family member is feeling down.
Ten months ago, when supply chain personnel were designated as essential workers, there was a certain bravado among our family. We were on the front line to ensure the food chain kept humming, even with all the stops and starts. Today, it requires a bit more fortitude and commitment to deliver excellence day in and day out. Especially not knowing when schools will fully reopen, when the numbers of cases will fall well below dangerous levels, and when Hanson Teammates can start planning rejuvenating vacations or celebrating important birthdays like we used to.
The pandemic is a catalyst for change. COVID-19 and all its disruption have sharpened the pencil of our Continuous Improvement Program. Now, more than ever, we need to listen to the voice of our customers, to deliver value as promised, and to continue to eliminate any waste along the way.
Stay strong. I’m proud of each and every Teammate in our family.